General terms and conditions of use

TasteXplorers :

VAT : BE0721.748.393

Head Office : 8, Sentier de la Bruyère, 1461 Ittre

These general and special terms and conditions apply to all services marketed by TasteXplorers BVBA. The term “Services” refers to all activities marketed by TasteXplorers BVBA.

The buyer acknowledges having been informed and having accepted the fact that TasteXplorers BVBA is the seller carrying out this sale in accordance with all legal provisions.  Consequently, any sale made on this website is subject to the general and special conditions of sale of SPRL TasteXplorers BVBA as set out below.

Registratie en validatie van een bestelling

Navigation within the Site: The Client may consult the various Products offered for sale by Tastexplorers on its Site. The Client can navigate freely on the different pages of the Site, without being bound by an order. If the Client wishes to place an order, he will choose the different Products in which he is interested, and will express this interest by clicking on the “RESERVE” box. At any time, the Customer may obtain a summary of the Products he has selected by clicking on “your Shopping Cart”. Correct any errors made in entering the order data by clicking on “Return”; however, correction is no longer possible once the Customer has paid for his order.

Reservations available on our website www.hoppy-tours.com are settled via the Stripe reservation platform.

A confirmation email will then be sent. Without this email, no service will be considered as confirmed.

Price

The prices indicated on our site are VAT included. They are guaranteed for the period of validity of these documents, subject to change due to printing errors or errors resulting from changes to our site. The selling prices of the products on our website are those indicated at the time of order registration.

INDIVIDUAL RESPONSIBILITY

With regard to the activities of TasteXplorers BVBA, the company is not liable for drunk driving.  BVBA TasteXplorers reserves the right to suspend the service in the event of damage to the equipment provided or caused by one of our partners or in the event of inappropriate behaviour.

In the event of the presence of persons who are or appear to be minors, the TasteXplorers team or its partners reserve the right to request valid identification. Under no circumstances, except with the express and justified authorisation of the legal guardian, may a minor take part in alcohol tastings (beers, wines and spirits).

CLAIM

Any complaint can be made either by registered letter, addressed to the management, at 8, Sentier de la Bruyère, 1461 Haut-Ittre, France, or by e-mail at info@hoppy-tours.com.

Term of Validity – Gift Vouchers

Each entry receipt, each reservation code and each code linked to a Gift is unique. It may not be modified or copied and may only be used once, unless expressly stated otherwise.

From their date of issue, gift vouchers are valid for 1 year.

Cancellation

It is possible to cancel your order with a full refund up to 24 hours before the reservation date. In addition, it will be possible to book another date.

Cancellation conditions for BVBA TasteXplorers

In case of cancellation due to SPRL TasteXplorers (dangerous weather conditions, impossibility to make the route due to a partial closure of the route by the authorities, exceptional events, …): a full refund will be offered to the buyer of the service or the possibility to postpone the date of the route.

INSURANCE

Civil liability of customers.

BVBA TasteXplorers BVBA TasteXplorers declines all liability for damage of any kind, such as theft, that may affect the effects, objects or materials brought by customers. Each visitor is liable for any damage, direct or indirect, that he or she may cause during his or her presence at a service offered by TasteXplorers BVBA.

Professional civil liability

BVBA TasteXplorers BVBA TasteXplorers holds a Professional Civil Liability Insurance policy taken out with ING. It guarantees the consequences of the professional civil liability that may be incumbent on the BVBA TasteXplorers due to bodily injury, material and immaterial damage caused to its customers or third parties as a result of fault, error or negligence observed in the course of its professional activity.

Legal Notice

All content on www.hoppy-tours.com and www.hoppy-tours.be is the property of TasteXplorers BVBA. Under no circumstances may they be taken up or used for any purpose whatsoever, unless expressly authorised in writing by the director of the publication.

Litigation

Competent court: district of Nivelles – Belgium.

Publishing Director: Massart Guillaume and Craps Sébastien

Conception and realization of the site : WE JUNE Agency